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Terms of Use

Last updated: February 16, 2025

Welcome to JIGO. These Terms of Use (“Terms”) govern your use of the JIGO website and our AI-powered office and coworking search services, including new space search, coworking renewals, and related brokerage support (“Services”). By using our website or Services, you agree to these Terms. If you do not agree, please do not use our Services. JIGO is a brand licensed from JIGO AI, Inc. Real estate brokerage services are provided by licensed brokers affiliated with eXp Commercial.

1. Description of Services

JIGO helps startups and teams find and secure office and coworking space. Our Services include:

  • Office and coworking search: You tell us your needs (e.g., city, team size, budget). Our AI researches options and we (or our broker partners) may contact locations on your behalf. You receive a personalized report with options. This service is free to you; compensation may be paid by landlords or operators when you sign a lease.
  • Coworking renewals: If your coworking space is up for renewal, you can forward your renewal notice (e.g., to renewal@jigotenant.com). Our licensed brokers may negotiate better terms with your current space. This service is also free to you.
  • Brokerage support: Licensed brokers affiliated with eXp Commercial may assist with tours, lease negotiation, and lease execution. Depending on your situation, Ryan Lee or another licensed broker may represent you.

We may offer additional or paid options (e.g., scheduled calls) from time to time; any such offer may have its own terms.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use our Services. If you are using JIGO on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

3. Your Responsibilities

You agree to:

  • Provide accurate, current information when requesting options or using our renewal or brokerage services.
  • Use the Services only for lawful purposes and in accordance with these Terms.
  • Not misuse our website or systems (e.g., no scraping, automated abuse, or attempts to gain unauthorized access).
  • Communicate in good faith with us and with any broker or landlord we connect you to.

You are responsible for your own decisions regarding which space to choose and any lease you sign. We provide information and optional brokerage assistance; we do not guarantee specific outcomes (e.g., savings, availability, or terms).

4. No Legal or Professional Advice

Our reports, website content, and communications are for informational purposes only. They do not constitute legal, tax, or financial advice. You should consult your own advisors before signing any lease or making real estate decisions. Our brokers provide real estate brokerage services where licensed; they do not provide legal advice.

5. Broker Relationship and Compensation

When you use our Services and engage with a broker, you may enter into a broker relationship (e.g., tenant representation). Compensation to the broker is typically paid by the landlord or operator when a lease is signed; our “free for tenants” offering means we do not charge you a fee for the search or renewal assistance. Details of any broker relationship and compensation will be disclosed as required by law and by the broker.

6. Intellectual Property

The JIGO name, logo, website design, and content are owned by JIGO AI, Inc. or its licensors. You may not copy, modify, or use our trademarks or content for commercial purposes without our prior written permission.

7. Disclaimers

Our Services are provided “as is.” We do not warrant that our reports, AI research, or recommendations are complete, accurate, or suitable for your situation. Market conditions, availability, and pricing change. We are not liable for decisions you or any landlord or broker make based on our information or Services. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

8. Limitation of Liability

To the maximum extent permitted by law, JIGO, JIGO AI, Inc., and our affiliates, brokers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Services. Our total liability for any claims related to the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim (or $100 if you paid nothing). Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the greatest extent permitted by law.

9. Indemnification

You agree to indemnify and hold harmless JIGO, JIGO AI, Inc., eXp Commercial, and their affiliates, brokers, officers, and agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

10. Third-Party Services and Links

Our website may contain links to third-party sites (e.g., coworking operators, brokers). We are not responsible for their content, privacy practices, or terms. Your use of third-party services is at your own risk.

11. Changes to Terms or Services

We may modify these Terms or the Services at any time. We will post updated Terms on this page and update the “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the new Terms. If you do not agree, you must stop using the Services.

12. General

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any dispute shall be resolved in the state or federal courts located in Delaware. If any provision of these Terms is held invalid, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right.

13. Contact

For questions about these Terms, contact us at renewal@jigotenant.com. JIGO is a brand licensed from JIGO AI, Inc. Real estate services are provided by licensed brokers affiliated with eXp Commercial.

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Real estate services are provided by Ryan Lee, a licensed commercial real estate broker affiliated with eXp Commercial. Depending on your needs, Ryan may personally handle your lease or connect you with a trusted broker.

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